Water / Wastewater Department

 through The Water/Wastewater Department is responsible for the operation and maintenance of the water distribution and sewer collection system and billing of water and sewer, refuse and storm water, as well as all fire hydrants and water meters throughout the city. The City maintains 143.8 miles of sanitary sewer lines, 145.1 miles of water lines. Water and sewer services are purchased from the City of Columbus, with the billing to the residents’ of Reynoldsburg processed through the Reynoldsburg billing office. We consistently strive to enhance our water and sewer services to the community.

City of Reynoldsburg 2023 Domestic Water, Sanitary Sewer & Refuse Collection Quarterly Rates

Payment Information

Payments can be made in either of two secure lock boxes. One is a drive-up lock box in the parking lot, north of the flag poles. The second lock box is in the vestibule of the City Hall. Payments can also be made in the City Hall Water Office Monday through Friday from 9 am to 4 pm.  Payments can be made in cash, check, money order, Discover, Mastercard or Visa. Payments can also be mailed to :7232 East Main Street, Reynoldsburg, Ohio, 43068. 

If you would like to have your water bill payments automatically deducted from your bank account (service is free of charge), enroll online and complete the form. Click on the "Submit and Sign" button on the lower right to complete your submission. You will continue to receive a paper bill, but it will have a message "Do Not Pay". The payment will be deducted from your account on the scheduled due date.

If you have any questions, please call the Reynoldsburg Water Department at 614-322-6811.

Enroll for Autopay

Non-Payment & Water Shut-Off

If your water has been disconnected due to non payment, you will be required to pay an additional $50.00 re-connection fee, along with your past due balance to have services restored.  If such charges and penalties are paid prior to 1 pm, service shall be turned on the day of payment. If paid after 1 pm, service shall be turned on the next working day. (Ordinance 86-81. Passed 10-26-81.)

Save on Outside Watering

If you tend to do a lot of outside watering, an auxiliary water meter may be a good investment for you. For a one time investment for a meter and installation, water used through this meter will not have any sewer charge. Find detailed information regarding your meter (PDF).

Backflow Prevention

If you don't want to drink it, don't connect your water system to it. What is the most common form of a cross-connection in your home? Ironically, the ordinary garden hose is the most frequent offender. View more information regarding Backflow Prevention (PDF).

Can't Find What You Are Looking for?

We're sorry about that. We are always looking to improve our website so please tell us what we missed to better serve our Reynoldsburg family. Just give us a call at 614-322-6811.